HELP CENTER

SUPPORT

Submit order issues, refund questions, account appeals, technical problems, and conflict situations to Block Vortex support.

01

Support Contacts

Email support: support@blockvortex.net.
Company: DIGIMOT OU, registry code 17500161, Karja tn 4-1, Kiili alev, 75401 Kiili vald, Harju maakond, Estonia.
For payment or delivery issues, include your order email, Minecraft nickname, product name, payment date, transaction reference, and screenshots if available.

Email Support

02

Leave A Request

Name or Minecraft nickname Email for reply Topic Order ID or transaction reference Request details Website

03

Conflict Resolution

Send a support request before opening a payment dispute so we can check payment status, delivery logs, and account history.
Support may ask for additional proof, screenshots, order information, or account ownership details before making a decision.
Depending on the confirmed issue, support may offer delivery, replacement, store credit, refund review, moderation appeal review, or another practical solution.