PRIVACY

PRIVACY POLICY

This policy explains how Block Vortex handles personal data when you use the website, create an account, contact support, or buy digital items.

01

Who We Are

  1. Block Vortex is operated by DIGIMOT OU, registry code 17500161, Karja tn 4-1, Kiili alev, 75401 Kiili vald, Harju maakond, Estonia.
  2. You can contact us through the official Block Vortex support channels listed on the website or by email at support@blockvortex.net.
  3. This website and server are not affiliated with Mojang Studios or Microsoft.
02

Data We Collect

  1. Account data: Minecraft nickname, email address, password hash, avatar, account status, and verification timestamps.
  2. Store data: cart content, order ID, selected products, customer email, Minecraft nickname, payment status, delivery status, and transaction references.
  3. Technical data: IP address, browser data, device information, cookie preferences, security logs, and server request logs.
  4. Support data: messages, screenshots, receipts, usernames, and any information you send when asking for help.
03

How We Use Data

  1. To create and secure accounts, keep users logged in, process password resets, and verify email addresses.
  2. To process payments, deliver digital items, prevent fraud, investigate disputes, and provide customer support.
  3. To protect the website, game server, store, economy, and players from abuse, cheating, spam, and security incidents.
  4. To comply with legal, accounting, tax, payment, and platform obligations.
04

Sharing And Processors

  1. We may share required order and payment data with payment providers, hosting providers, email services, fraud prevention tools, and technical service providers.
  2. We do not sell personal data.
  3. We may disclose information if required by law, payment disputes, security investigations, or to enforce our terms.
05

Your Rights

  1. You may request access, correction, deletion, restriction, export, or objection where applicable law gives you those rights.
  2. Some data may need to be kept for legal, security, tax, accounting, fraud prevention, or dispute handling reasons.
  3. To make a request, contact support and include enough information to identify your account or order.
06

Retention

  1. Account data is kept while your account exists or while needed for support, security, or legal reasons.
  2. Order and payment records may be retained for accounting, tax, fraud prevention, and dispute handling periods.
  3. Security and server logs are kept only as long as reasonably needed for protection, debugging, and compliance.
  4. Last updated: June 24, 2026.