PRIVACY
PRIVACY POLICY
This policy explains how Block Vortex handles personal data when you use the website, create an account, contact support, or buy digital items.
01
Who We Are
- Block Vortex is operated by DIGIMOT OU, registry code 17500161, Karja tn 4-1, Kiili alev, 75401 Kiili vald, Harju maakond, Estonia.
- You can contact us through the official Block Vortex support channels listed on the website or by email at support@blockvortex.net.
- This website and server are not affiliated with Mojang Studios or Microsoft.
02
Data We Collect
- Account data: Minecraft nickname, email address, password hash, avatar, account status, and verification timestamps.
- Store data: cart content, order ID, selected products, customer email, Minecraft nickname, payment status, delivery status, and transaction references.
- Technical data: IP address, browser data, device information, cookie preferences, security logs, and server request logs.
- Support data: messages, screenshots, receipts, usernames, and any information you send when asking for help.
03
How We Use Data
- To create and secure accounts, keep users logged in, process password resets, and verify email addresses.
- To process payments, deliver digital items, prevent fraud, investigate disputes, and provide customer support.
- To protect the website, game server, store, economy, and players from abuse, cheating, spam, and security incidents.
- To comply with legal, accounting, tax, payment, and platform obligations.
04
Sharing And Processors
- We may share required order and payment data with payment providers, hosting providers, email services, fraud prevention tools, and technical service providers.
- We do not sell personal data.
- We may disclose information if required by law, payment disputes, security investigations, or to enforce our terms.
05
Your Rights
- You may request access, correction, deletion, restriction, export, or objection where applicable law gives you those rights.
- Some data may need to be kept for legal, security, tax, accounting, fraud prevention, or dispute handling reasons.
- To make a request, contact support and include enough information to identify your account or order.
06
Retention
- Account data is kept while your account exists or while needed for support, security, or legal reasons.
- Order and payment records may be retained for accounting, tax, fraud prevention, and dispute handling periods.
- Security and server logs are kept only as long as reasonably needed for protection, debugging, and compliance.
- Last updated: June 24, 2026.